Mars2Cars Mobile Mechanics

Sharon Randolph 2 years ago

Terrible service! Steered me to a finance company for their self gains, where I was approved for a credit line and still tried to bill me for services never even rendered. Sent me a bill after my complaint of no new brakes installed and learned from another service company a few months later than the actual work was supposed to be done by Mars2Cars, who claimed to have done, but was not! The bill later submitted was an extortion attempt for job never performed. Eddy (owner) never looked at the car for completion or if ever done by his rep., but instead, went on vacation, stated in his own words, "We're even, because you never paid!" But, my credit line was approved thru his recommended and preferred finance company for an approved line of credit, where my credit was run for approval. In discovery, Service company #2 saw no recent new brakes installed by Mars2Cars, nor did the actual emergency repair and stated that I could have lost my life for the work not performed that Mars2cars claimed they had done, but did not do at all. Instead, Mars2Cars benefitted off finance referral, and Mars2Cars rep said the brakes if replaced, would have been under a 1 year warranty, but was less tha

Show Time 6 years ago

They will CHARGE you but as far as FIXING stuff is concerned....... YOU MIGHT BE ON YOUR OWN!!! We called and got mars2cars to come fix a problem with our truck or so we thought. We should've just went with the other mobile guys but i was trying to support our own if you know what I mean. They came out and replaced a part but had to come back the next day because they didnt put it on right. They finally put it on but by that time the part (brand new) was not working properly. Mars2cars technician left without even trying to fix or even diagnos the problem. We were back at square one. I had to get it done at a shop but at that point. i had to wait for the part to be replaced from the manufacturer because of the warranty. Look mars2cars these are our work vehicles and personal vehicles please be honest if you dont know how to fix these things. It saves us a lot of time.

Kellz Brown 7 years ago

False advertising at its best!! Needed a new tire but it had a wheel lock on it , Mars 2 Cars claim they could get it off and within the same day but it’ll be $65 for them to come out. They received the money and sent some guy out who didn’t have the right tools (which we asked about prior) then he stated it’ll cost almost $300 for them to fix it which we had (even though we felt it so was expensive) he then say it wouldn’t be done until the next day! ..Thank god we found another person who came out later that night and got the wheel lock off and put the spare on in 30mins top who only charged $80!! Hopefully you have a better experience than we did.

Andrew Steiger 8 years ago

Called when the hub on my back tire was shot. I was traveling to a tournament for my son. They were polite and quick to come out. Very friendly and talked while waiting for a part. Showed me what was wrong, and what they were doing to fix the issue. Hopefully I won’t need roadside assistance any time in the future, but if I do I would call these guys before anyone else.

Kateri Reynolds 9 years ago

Mars2Cars service far exceeded my expectations. I called in about starter issues for my car and gave them a time I would like for them to come. I received a courtesy call from the tech before service and my car was fixed in a timely fashion. Reasonably priced and great service. Thanks again.